Refund policy

Standard items may be returned within 14 days of delivery if they are unused and in their original condition. For a change-of-mind return, the customer is responsible for return shipping. Please contact us before sending an item back so we can provide instructions.

Personalized or custom items are not accepted for return unless they arrive damaged, defective, or incorrect.

For damaged, defective, or incorrect orders, contact us within 7 days of delivery. Include your order number and photos of the issue so we can review it and help. Refunds or replacements for orders marked delivered but not found are reviewed case by case.